那那个退货的人长什么样子？ 您还有印象吗？
“What did the person who returned it look like? Do you remember?”
THE DIALOGUE REEL
所以柜台这边就做了消单处理
“So the counter canceled the order.”
那 那个 退货 的 人 长什么样子 ？ 您 还有印象吗 ？
“What did the person who returned it look like? Do you remember?”
不是我办理的退货 我是在做那天报表的时候
“I didn't handle the return. I only found the order while making that day's report.”
Direct spoken expression in this communicative setting.
Asking '您还有印象吗' (Do you have an impression?) is less demanding than asking directly '你认得他吗' (Do you recognize him?), easing pressure on the interviewee.
LEARNING CHUNKS & PARTICLES
what someone looks like
Slightly more conversational variant of '长什么样', used to elicit visual appearance.
to have an impression / to recall
Use this collocation when asking if someone has even a faint memory of a person or event.
Forms a polite direct question asking whether the listener remembers.
