不然客人投诉我们怎么办
“Otherwise, what if the guest complained about us?”
THE DIALOGUE REEL
“Fortunately, Mr. Ji took a step back just now.”
不然 客人投诉 我们怎么办
“Otherwise, what if the guest complained about us?”
“Miyu, could you keep it a secret for me?”
Direct spoken expression in this communicative setting.
In Chinese hospitality and service sectors, customer complaints often directly result in harsh fines and severe performance deductions for frontline staff.
LEARNING CHUNKS & PARTICLES
to file a complaint; to appeal against
A standard term in the service industry for formal customer dissatisfaction reports.
what should be done; what can we do
Extremely frequent rhetorical or direct question expressing helplessness or seeking solutions.
