对不起 女士 我们不可以 随意透露客人的信息的
“Sorry, ma'am. We can't disclose guest information.”
THE DIALOGUE REEL
“So if he's staying here, I'd like a room too.”
对不起 女士 我们 不可以 随意透露 客人的信息的
“Sorry, ma'am. We can't disclose guest information.”
“Please contact your husband directly.”
Direct spoken expression in this communicative setting.
Front-desk hospitality in China balances strict privacy laws with ultra-deferential honorifics ('女士') to reject inquiries without causing customer loss of face.
LEARNING CHUNKS & PARTICLES
Excuse me, madam / I apologize, ma'am
Standard respectful service-industry greeting and pre-refusal apology.
disclose guests' information
A standard formal collocation commonly used in corporate and hospitality privacy policies.
cannot ... at will / arbitrarily
Used to explain institutional restrictions or policy limits politely.
Emphasizes the established policy and firmness of the statement in an explanatory tone.
VOCABULARY & EXPRESSIONS
Parallel Spoken Cinema Scenes (语义近邻切片)
“Sorry, you don't get to decide that.”
“Sorry. I have a few questions to ask and it just takes a while.”
“Sorry. That wasn't on purpose.”
“Sorry, the system only reflects”